Cortile Coffee Products and Services
Cortile coffee is a local family run, independent, coffee shop and beverage specialist store situated in Pontypridd, South Wales. Established in 2017 from the love of all thing’s tea and coffee, our company has rapidly expanded to encompass a full portfolio of coffee services.
We understand the coffee consumers’ wants and needs. We began with our Coffee Bar, nestled in the vibrant and diverse Market Quarter, offering a range of speciality barista style drinks make with freshly roasted coffee beans, fine loose-leaf teas, delicious award-winning cakes, and healthy light bite options.
Following client requests, Cortile naturally developed into a tea and coffee merchant providing complete retail options to the domestic and commercial client base. Offering global leading coffee machine brands, independent hand roasted specialty coffee, fine loose-leaf teas, high end brewing equipment and teaware in store and online at www.cortilecoffee.co.uk.
We pride ourselves in proudly representing Gaggia and Iberital in South Wales as coffee machine specialists and regional distributors. We offer full coffee package solutions for the domestic and commercial client from equipment, coffee supplies, repairs, servicing, and maintenance combined with expert customer service and fully trained engineer support. Quality and customer service are at the forefront of what we do. Our reputation is everything to us!
Our Coffee Machine Partners
We work in partnership with global brands Gaggia UK and Ibertial which is a privilege that few can boast of!
Iconic Gaggia has been manufacturing state of the art coffee machines since Achille Gaggia began his determined quest for the perfect espresso in the 1930s Milan, Italy. For more than half a century, Gaggia has been supplying both bars and homes with innovative, state-of-the-art coffee machines. Year after year, Gaggia created beautiful, timeless products inspired by fashion, design, and culture of the day, as well as the Italian passion for “La Dolce Vita”. From the unique “crema naturale” layer to the crème de la crème of espresso machines. Gaggia UK has over 25 years of experience and are the UK sole distributors for the UK domestic market. Gaggia UK is committed to helping Gaggia users to get the best out of their machines and coffee!
Iberital has over 40 years’ experience in the world of coffee and have become a leading international brand operating in over 90 countries. It all started in 1975 in a garage in Barcelona, Spain where Blai Farré used to enjoy doing his favourite hobbies: metalworking and parts machining. His passion and entrepreneurial vision led to the manufacture of robust, technologically sophisticated espresso machines. All Iberital machines are conceived, designed and produced by hand in Barcelona. From the very first design to the finishing touches of assembly creating The Coffee Universe!
Cortile Domestic Customers
As Gaggia specialists for Wales, look no further than Cortile for your next home purchase. We showcase the very best Gaggia manual and bean to cup machines. Choose from the Gran range – compact and space saving espresso manual to the Cadorna new generation super automatic bean to cup producing a range of barista style milk-based coffee drinks. Our friendly engineer and sales team will provide relevant product information and specifications. One to one customer demonstrations are provided pre-sale and free post-sale machine use training will help our customers get the very best from their new coffee machine. Additional Gaggia Club VIP benefits solely for privileged Gaggia customers include Caffe TV and Caffe Club Membership.
Cortile Commercial Clients
We understand that our commercial colleagues work in a demanding coffee business where barista quality and fast service delivery is key. Therefore, we have expanded our service portfolio to include full business solutions. Our sales team specialise in state of the art Iberital and Gaggia commercial coffee machines with full installation, servicing and maintenance packages. Combined with trade coffee supplies and 24-hour 7 day a week engineer support service – we have you covered.
Cortile customers have peace of mind that they are buying the very best quality from long established manufacturers leading the coffee industry and not cheap imports.
Our Product Range
Cortile offers full home to barista solutions including state of the art coffee brewing equipment, high end teaware and ancillary items. Full set up bundles including grinders and workstations are also available on request.
Cortile retails and wholesales fresh roasted coffee beans from rich espresso blends to single origins from around the world. Available in 250g take home packs to food service 1kg packs. Our coffee is roast dated and can be freshly ground to order to customer specification.
We are just as passionate about tea. We offer an unrivalled range of over 70 premium loose-leaf teas. From blending our own bespoke blends to white, green, oolongs, black, herbal infusions and fruit tisanes from all over the world. Our commercial clients will benefit from our extensive expertise to create bespoke tea service menus which compliment environment, client base following the latest tea trends. We supply traditional and innovative tea brewing equipment and teaware providing the full tea experience for the novice and the advanced tea enthusiast.
Servicing, Maintenance and Repairs
Time is of the essence when your coffee machine breaks down!
Domestic customers have access to our retail store open 6 days a week for breakdown repairs and routine service support. Your machine will be inspected and maintained by a fully qualified engineer with over 40 years mechanical engineering experience. We aim to minimise your caffiene disruption to a minimum and ensure your machine is returned as soon as possible.
For our commercial clients, our efficient and effective breakdown support service is live 24 hour 7 days a week. Our team of friendly engineers cover South Wales, the South West and further! Our head field engineer is Gaggia and Iberital time served and PSSR 2000 (Pressure Systems Safety Regulations 2000) certified. We offer Level 1 and Level 2 routine services to ensure that your machine is maintained to the highest and safest standards including PSSR 2000 pressure boiler testing guiding our commercial clients to meet their obligatory and lawful responsibilities. We use authentic dealer parts and guarantee our work. We prioritise commercial call outs to minimise service disruption and can provide a fully tested loan machine on request to keep you in business!
Our Coffee Commitment and Aim
It is simple – We bring the coffee industry to you! The coffee universe awaits all those that seek premium beverage products and industry leading state of the art equipment. We pride ourselves for our intuitive and responsive personal service combined with passion, dedication, and client commitment.